All govt agencies can be accessed by anybody, anywhere, anytime
using any type of mobile phone
Many government services and
information can be accessed by a single and simple delivery system - the
mySMS 15888.
Through this single SMS number, users can expect
about 1,700 services to be available this year, said the Malaysian
Administrative Modernisation and Planning Unit (MAMPU) director-general
Datuk Normah Md Yusof.
“Services provided by all government
agencies can be accessed easily and directly by anybody, anywhere and
anytime using any type or brand of mobile phone.
“This
initiative, launched on July 31, 2008, serves to delight the rakyat by
realising a principle of “1 Nation, 1 Government, 1 Number”.
“It
is hassle free, no face-to-face interaction between the government
agencies and citizens and it is reachable to all segment of the people,”
she said.
The project has received several local and
international accolades in 2009 including the Malaysia MSC APICTA Awards
2009 (Best of e-Government and Services), Malaysia inOvation Awards
2009 (Public Services Empowerment Through Mobility Innovation) and
APICTA Awards 2009 (e-Government) in Melbourne, Australia.
“The
response to the project is very encouraging. By Dec 31 last year, mySMS
15888 has been participated by 128 Government agencies covering the
federal and state governments, local authorities and semi government
agencies with 1,632 SMS services being offered, compared to 260 services
on 31st December 2008,” Normah said.
She added that the SMS
services have steadily increased since the launch and have become more
comprehensive.
“There are 1.7 million people using the services
with 4.7 million transactions being made compared to 575,000
transactions by Dec 31, 2008.
“At the same time, agencies are
also sending their client news and alerts as a new media for
announcement and advertising their activities,” she said.
A total
of 7.1 million SMS announcements and alerts has been blasted from
Government agencies to citizen including news on epidemics precaution
such as on influenza H1N1 and campaign on road safety.
Source
No comments:
Post a Comment