PUTRAJAYA:
The public will no longer have to memorise a large number of reference
or account numbers when they deal with 760 government departments and
agencies in the country thanks to the MyID system that promises only
“One Number For All Transactions.”
Under the system, all
government agencies at the federal, state and local authority level
will eventually do away with reference or account numbers to identify
“clients” and instead use only MyKad numbers to call up the files of
their respective clients.The use of the system is not just
limited to civilians as those in the armed forces too would be able to
access it using their forces identity cards.
Although the system
will initially only provide the service to Malaysians, plans are
underway to later make government services accessible to foreigners
with the use of their passport numbers. Speaking during the
launch the MyID system here Monday, Deputy Prime Minister Tan Sri
Muhyiddin Yassin said the introduction of the system would wipe out the
need for people to carry documents or memorise the account number for
each government department or agency they dealt with.He said it
would also help reduce problems faced by the people when they lose or
misplace documents or were unable to remember the account number.
It would also help reduce queues at government agency counters, he added.
“However,
for some of the agencies offering services that concern security and
which can threaten the safety of the nation, they will be allowed to
implement mechanisms offering a second level of screening to confirm
the identity of client before the services can be accessed,” he told a
press conference after also launching the Public Sector Agency Heads
Conference here.
Muhyiddin commended the agencies that had
implemented the system within three months of it being announced by the
Prime Minister in his Budget 2010 speech in October last year.
He
said that the other 630 agencies had been directed to implement it as
soon as possible with 236 of them targeting to provide it by 2012 while
the rest were expected to provide their schedules soon.“It’s a
radical change for government services in Malaysia but this is a step
forward as we strive to improve the delivery system as promised by
Prime Minister Datuk Seri Najib Tun Razak, and work to provide faster
and easier ways for the public to carry out transactions,” he said.
Muhyiddin
said the implementation of the MyID system and other computer based
applications aimed at improving services to the people were proof of
the extraordinary achievements that were possible if those responsible
were willing to think out of the box and explore new ideas.
“This
is where the heads of public service agencies must play an important
role by inspiring and motivating the people under them and promote
intelligence, enhance creative thinking and explore new opportunities,”
he said.
He said the heads of agencies should also be open to
suggestions regardless of where they came from and be ready to
implement those that were suitable in helping improve services.He
also said that government agencies must understand that they were now
facing a whole new generation of clients who were less tolerant of the
one-size-fits-all stereotyped public services delivery system.
Sumber
http://thestar.com.my/news/story.asp?file=/2010/1/18/nation/20100118171749&sec=nation
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